The full, formal version of what every page says in short: we're independent, we sell nothing, and everything here is general information.
cenioklo is an independent info site. Zero connection to Three, O2, Sky, EE, Vodafone or anyone else — their names only mark what a page is about. We never take payments, never see accounts, never ask for codes or card details. For anything about your bill or contract, your network's official line (printed on your bill) is the right call. Ours (020 3996 8779, standard landline rate) is for general guidance only.
cenioklo ("we", "us", "this site") is a privately operated, independent information website. We are not a mobile network, reseller, retailer, comparison service or regulator, and we are not affiliated with, authorised by, endorsed by, or acting on behalf of Three UK, O2, Virgin Media O2, Sky, Sky Mobile, EE, BT, Vodafone, VodafoneThree, Tesco Mobile, giffgaff, VOXI, Lebara, SMARTY, iD Mobile, 1pMobile, Ofcom, or any other operator, brand or public body.
All network and brand names and logos mentioned anywhere on this site are trade marks of their respective owners, used purely descriptively to identify the subjects we explain. No sponsorship, endorsement or connection is claimed or implied.
Everything on this site and our phone line is general information, believed accurate at each page's review date. It is not legal, financial or account-specific advice, and networks change products and terms constantly. Always confirm current details with your network's official website, app or customer service, or with Ofcom, before making decisions. We deliberately publish no prices — only official sources are ever current.
We cannot see, open or change any network account, and we take no payments of any kind. We never ask for one-time passcodes, banking details, card numbers or passwords. Any such request made in our name is fraudulent and should be reported.
020 3996 8779 is a standard UK landline-rate (020) number, typically included in inclusive-minute allowances. Calls may be recorded for quality and training, and provide general guidance only.
To the fullest extent permitted by law, we accept no liability for loss arising from reliance on general information provided here. Nothing limits liability that cannot lawfully be excluded.
References to official coverage checkers, status pages, shortcodes (65075, 75075, 7726), the ombudsman schemes and other public services describe services run by others; their availability and terms are theirs, not ours.
Ring us to talk through switching, coverage, complaints or anything on this site. We can't open accounts, take payments or speak for any network — but we can make it all make sense.
020 3996 8779 Standard landline rate (020) · usually inside your free minutes · we never ask for passcodes, bank or card details