The deal for using this site and our phone line. Using either means you accept all of it.
cenioklo is an independent info site. Zero connection to Three, O2, Sky, EE, Vodafone or anyone else — their names only mark what a page is about. We never take payments, never see accounts, never ask for codes or card details. For anything about your bill or contract, your network's official line (printed on your bill) is the right call. Ours (020 3996 8779, standard landline rate) is for general guidance only.
cenioklo provides general consumer information about the UK mobile sector through this website and a telephone guidance line. That's the whole service — informational only.
Personal, lawful, informational use only. Don't disrupt the site, scrape it at scale, or pass our material off as official network communication. Abusive calls may be ended and, where appropriate, reported.
Everything is general information on the basis set out in our disclaimer, which forms part of these terms. Check time-sensitive details with official sources before acting.
Our original words and design are ours. Third-party trade marks are their owners' and appear descriptively only. Linking to our pages is welcome.
020 3996 8779 is charged at the standard landline rate for 020 numbers — usually free inside inclusive minutes. Calls may be recorded for quality and training, and cover general guidance only; account matters get referred to official channels.
To the fullest extent the law allows, we exclude liability for loss arising from use of general information; nothing excludes liability that can't lawfully be excluded (including fraud). These terms are governed by the laws of England and Wales.
Ring us to talk through switching, coverage, complaints or anything on this site. We can't open accounts, take payments or speak for any network — but we can make it all make sense.
020 3996 8779 Standard landline rate (020) · usually inside your free minutes · we never ask for passcodes, bank or card details